PHAS inspection standard much more stringent than HQS

HAs can lose points for items that pass Sec. 8 standard

PHADA has examined the differences in how HUD evaluates multifamily housing in comparison to its treatment of public housing. Equally telling is the comparison between the Housing Quality Standards (HQS) used in the tenant-based Section 8 program and the Uniform Physical Condition Standards (UPCS) used for public housing.

When HUD introduced the Uniform Physical Condition Standards in 1998, it wrote that the new inspection was the same as Housing Quality Standards, "...this rule does not alter the standard with which owners must comply, but merely describes the standard in clear terms...". It added, "HUD maintains that the physical condition standards are not significantly different than the standards to which all HUD housing has previously been subject."

This statement is far from accurate, because an analysis of the "Dictionary of Deficiencies" shows that for dozens of observable deficiencies, defects which cause points to be deducted by REAC would pass Housing Quality Standards. In addition, there are new inspectable items in UPCS, especially in the Site area. HUD has indeed altered the standard, and UPCS is significantly different than HQS.

In spite of creating this new standard, HUD still uses HQS in the Section 8 tenant-based program. As a result, public housing is clearly being held to a higher standard than the tenant-based Section 8 program.

Housing Quality Standards represent the decent, safe and sanitary level which is the statutory standard of federally assisted housing. HUD writes in CFR 24 982.1 that "the rental voucher program ... provide(s) rent subsidies so eligible families can afford rent for decent, safe and sanitary housing. Families select and rent units that meet program housing quality standards." Public housing, thus, is being held to a standard above decent, safe and sanitary.

With public housing units now expected to be of a higher quality than Section 8, it is odd that all of HUD's incremental units are being requested for the voucher program, which has the lower standard of quality.

HQS was the standard for public housing through December 31, 1999. By introducing UPCS, HUD has radically altered the level at which public housing units are to be maintained. It made this change with little discussion, without any additional funding or without further consideration of the ramifications of having two different standards of quality.

What is even more surprising is that soon after HUD's announcement that a new and much more stringent standard exists it sent inspectors out to issue advisory scores for PHAs based on this new standard. In fact in some cases, these inspectors were sent out even before the Dictionary of Deficiencies was published. It certainly seems like a case of changing the rules in the middle of the game.

It has not been fair to inspect PHAs on this new, far more stringent standard, when they have had very little time to learn it, very little direction or training from HUD on it, no additional funding to achieve it, and in fact were not even required to use it until January 1, 2000.

PHADA has identified thirty-five deficiencies in the Dwelling Units area alone, which show how much more demanding the new UPCS standard is than HQS. All thirty-five can be found on PHADA's web site. The following chart includes fourteen of these thirty-five.

Comparison Between Housing Quality Standards and Uniform Physical Condition Standards

Deficiencies UPCS Description Points Off1 HQS Description Pass/Fail
Bathroom
1. Cabinets Missing or Damaged shelves, doors, so as to not be functional (minor) 4.7 Pass units with broken shelving or cabinet doors Pass
2. Lavatory Sink, Missing/Damaged Extensive discoloration over 50% of basin, or a stopper is missing (minor) 8.4 No mention of discoloration. Presumably pass  
3. Plumbing, Clogged Drain Water does not drain freely, sink is usable (minor) 18.75 Pass sink with slow drain Pass
4. Plumbing, Leaking Faucets Leak or drip contained by basin (minor) 11.25 Pass sink with dripping faucet Pass
5. Shower/Tub Damaged/Missing a) A stopper is missing (minor)
b) discoloration over 50% (major)
11.25 Not mentioned. Presumably pass  
6. Water Closet/Toilet Toilet seat is cracked (major) 37.5 Cracked toilet seat passes Pass
Ceiling
7. Holes/Missing Tiles Small holes less than 8 1/2" X 11", or 3 tiles or less missing (minor) 3.4 Pass ceilings with small holes, missing tiles Pass
8. Needs Paint a) Area affected between 1-4 sq. ft. (minor)
b) more than 4 sq. ft. (major)
.56


1.12
Pass ceilings with peeling paint Pass


Pass
9. Water Stains/Water Damage a) Visible indication of a leak, 1-4 sq. ft., water may not be evident (minor)
b) more than 4 sq. ft. (major)
1.4


2.8
Pass ceilings with water stains. Pass with water stains. Pass


Pass
Doors
10. Damaged Surface, Holes, Rusting Any door with a hole1/4" to 1" (major) 5.06 Not mentioned. Presumably pass.  
11. Screen/Storm Doors, Damaged One screen/storm door has damage (minor) 2.53 Not mentioned, presumably pass  
12. Deteriorated, Missing Seals For a single entry door, the seals are missing (severe) 13.5 Not mentioned, presumably pass  
Electrical System
13. Blocked Access to Electrical panel Sizeable items in front of panel could impede access (severe) 22.5 Not mentioned, presumably pass  
Floors
14. Floor Covering Damage a) 5-10% of floor-stains, cuts, tears in non-traffic areas, no safety hazard (minor)
b) 10-50% (major)
3.37


6.75
Pass floors with damaged floor surface

Pass floors with damaged floor surface
Pass


Pass
15. Missing Flooring a) 5-10% missing. No safety hazard (minor)
b) 10-50%. Same (major)
3.37

6.75
Pass floors with missing tile or linoleum, if not safety hazard Pass

Pass
16. Needs Paint a) 1-4 sq. ft. (minor)
b) more than 4 (major)
.56
1.13
Pass floors that are heavily worn Pass
Pass
17. Water Stains a)visible indication of water stain 1-4 sq. ft. (major)
b) more than 4 sq. ft., has been exposed to saturation (severe)
2.8


5.6
Pass floors with previous water damage Pass


Pass
Health and Safety
18. Infestation by Insects Infestation of insects, roaches throughout unit (severe) 33.75 Pass units with occasional roaches Pass
19. Rats/Mice/Vermin The presence of mice (severe) 33.75 Pass units with occasional mice Pass
Hot Water Heater
20. Rust/Corrosion Patches of noticeable metal oxides (minor) 5.6 Not mentioned. Presumably pass.  
HVAC
21. Convection/Radiant Heat Covers One cover missing or to allow contact with heating surface (severe) 18.75 Pass units with covers missing hot water baseboard heating, if fins not sharp (no hotter than radiator) Pass
Kitchen
22. Cabinetsa)Between 10-50% cabinet doors, shelves missing or laminate separating (major)
b)more than 50% (severe)
9.37


18.75
Pass cabinets with broken shelves or cabinet doors Pass


Pass
23. Plumbing, Clogged Drains Basin does not drain freely (minor) 11.25 Pass units with slow drain Pass
24. Plumbing, Leaking Faucets/Pipes Leak or drip contained by basin (minor) 8.44 Pass units with dripping faucets Pass
25. Range/Stove Operation of doors, drawers is impeded (minor) 8.44 Pass if stove is working but drawer is impeded Pass
26. Refrigerator, Damaged Refrigerator has excessive ice, door seals deteriorated (minor) 8.44 Pass with minor deterioration of door seal. No mention of ice. Pass
27. Sink, Damaged Discoloration in 50% of basin (minor) 18.75 Pass with marked surface Pass
Lighting
28. Missing fixture Permanent fixture is missing or inoperable (minor) 1.5 Requires either two outlets per room or one permanent and one outlet generally  
Walls
29. Damaged, Deteriorated Trim a)5-10% of trim is deteriorated (minor)
b)10-50% of trim deteriorated
.56


1.13
Pass walls with loose or missing partsPass


Pass
30. Damaged a)Holes 1 sq. in. to 8 1/2 X 11" (minor)
b)crack greater than 1/8" wide and 11" long (major)
2.53

5.06
Pass walls with small holes.

Pass walls with cracks.
Pass

Pass
31. Needs Paint a)area between 1-4 sq. ft. (minor)
b)more than 4 sq. ft.
.56

1.13
Pass walls with unpainted surfaces or peeling paint Pass
32. Water Stain 1-4 sq. ft. Water may not be evident (minor) 1.4 Not mentioned but passes in ceiling.  
Windows
33. Cracked window pane Cracked pane is observed (minor) 2.53 Pass with minor crack Pass
34. Deteriorated or missing caulk Caulking missing for majority of window (major)11.25 Caulking not mentioned. Presumably pass  
35. Inoperable window Window is inoperable but can be secured (minor) 2.53 Window nailed shut should pass, except in bathroom if no other ventilation Pass
1. Points off refer to sub-area points. Sub-area points are divided by the number of units inspected and then multiplied by the percent value of the area (Dwelling Units area is valued at .35 of the total) to arrive at points deducted from the total physical inspection score.

The chart shows how dramatically different the two inspection standards are. In fact, there are 355.44 points which could be deducted in UPCS in the Dwelling Unit area for deficiencies that would pass HQS.

Thus, housing authorities could fail REAC's inspection and be placed in troubled status for items which would pass HQS. These are items which are acceptable in the Section 8 tenant-based program and which were the standard in public housing until two months ago. It seems questionable for HUD to label PHAs as troubled for items which were approvable two months ago and which are still approved in the tenant-based Section 8 program.

Differences Between HQS and UPCS
In general, there are two types of deficiencies which pass HQS, but fail UPCS, and do not affect the decent, safe, and sanitary condition of the unit. Problems of the first type are very minor, insignificant or inexpensive ones which do not affect the livability of the apartment. These problems include a faucet drip, a slow drain, missing stoppers, a cracked toilet seat, occasional roaches or mice, damaged door seals and missing caulk, missing convection covers and broken cabinet shelves and doors.

Problems of the second type are cosmetic in nature, perhaps creating a visual blemish, but not affecting the function of any element. These include discoloration in the sink, small holes in ceilings, walls and doors, water stains and peeling paint, floor covering damage, surface rust, damaged trim, and cracked or inoperable windows.

PHADA has asked HUD why PHAs are being penalized for these very minor and cosmetic issues, when they do not affect the livability of the unit and are acceptable in the tenant-based Section 8 program. PHADA continues to believe points should not be deducted for these types of deficiencies, and it has urged HUD to review the Dictionary of Deficiencies and make these changes.

In addition to these deficiencies in the Dwelling Units area, the Site area is completely different. For HQS the only standard is that conditions "must not seriously and continuously endanger the health and safety of the residents". Examples include buildings which might fall down, flooding, large land settlement or collapse, open sewage, unprotected heights, fire hazards, abnormal air pollution and continuous or excessive vibration of vehicular traffic.

UPCS has an entirely different set of inspectable items, including fences and retaining walls, grounds, mailboxes, market appeal, storm drainage, parking lots, driveways, play areas and equipment, refuse disposal and walkways. Thus, the Site area adds many new elements about which PHAs have never been inspected before. When HUD writes, "The items to be inspected under the HQS and UPCS are substantially equivalent", it is not being completely forthright. There are also differences in the Building Exterior and Building Systems areas, although not as dramatic.

With UPCS, HUD has clearly imposed a new standard on public housing. This standard clearly exceeds HQS, which defines decent, safe and sanitary. There are now two standards people in assisted housing are subject to, with the public housing standard being far more stringent.

HUD's Attitude Towards Housing Authorities
HUD's manner of creating this new standard leaves much to be desired, and does not exactly meet the standard of "fair play." When it first created the new standard it said it was not different from the old one and that it was not adding inspectable items, neither of which was accurate.

Secondly, HUD was not even willing to publish the new standard or its scoring system until the three industry groups filed a lawsuit. Thirdly, it sent out inspectors to score housing authorities on the basis of this new standard before it even published what the new standard was.

Throughout 1999 it continued to inspect on the basis of UPCS, even though PHAs were instructed to continue using HQS for their annual inspections. All the physical advisory scores to date are based on a standard which PHAs were not even supposed to use.

For FYE March 31, 2000 PHAs, the PHAS physical inspection scores will no longer be advisory. There is still no published description of what UPCS is, so PHAs are being scored on a system which has not even been finalized. Yet these scores will be used to determine whether or not a PHA is troubled.

When a new standard is created, as has been done, housing authorities need time to be able to adapt to it. Although UPCS was announced in 1998, its definitions were not published until May, 1999, and they are still not final.

When a final standard is created, housing authorities should be given training on how to adapt to them, funding to make the needed corrections, and time to do so. There should be at least a year long advisory period following the final publication of the Uniform Physical Condition Standards.

Creating a new standard for one type of assisted housing, but not another, implementing it with insufficient training or discussion, sending out inspectors and scoring PHAs on the basis of the new standard immediately, and then telling PHAs they have failed and are at risk of being troubled because they have not met the new standard is an arbitrary manner of proceeding. It is not the way to treat a "partner."

PHADA Advocate (vol. 15, number 4, 3/13/00)

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