: Euclid Technology Relocation Specialist

Job Details


The purpose of the Relocation Specialist position is to function as the contact with residents during relocations at the directive of the supervisor, Vice President of Asset Management. Performs a variety of duties related to resident relocation including educating residents about their relocation opportunities, alternatives, rights and responsibilities; to present relocation information at community-wide meetings; counsel residents one-on-one; work with moving companies, utilities, apartment managers to ensure a smooth relocation process for residents; assist in conducting community surveys; support residents with completing housing applications and in passing private landlord screening criteria, etc.
The incumbent in this position will collaborate with other relative Housing Authority of the City of High Point (HPHA) employees and external stakeholders at the directive of the supervisor in the consideration of significant goals, concepts, initiatives and other activities that profoundly affect the HPHA. Prepares and maintains records and performs clerical duties. Employee will perform related work as directed.
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
• Works with community residents on relocation planning and implementation; attends community-wide meetings and presents and/or interprets/translates general information on relocation in a community meeting setting, or as needed; works with team members to conduct one-on-one counseling sessions and assists families by explaining housing options in making a final relocation choice.
• Communicates and responds to the needs and questions of residents during relocation and assists in making this process a smooth one for all residents, including working with moving companies, utility companies, apartment owners and managers, Housing Management staff, community managers and on-site community-based agencies.
• Works closely with Asset Management/Section 8 staff to engage and assist families at risk of eviction.
• Works closely with other staff to maximize resident involvement in planning the relocation and re-occupancy process.
• Effectively communicates resident concerns, issues and questions to supervisor.
• Participates in the development and implementation of goals, work plans, performance measures, and continuous improvement of service delivery to assist in attaining the unit/department initiatives and goals, agency core strategies and mission through a spirit of service, teamwork and respect.
• Participates with other service providers, staff and volunteers in communicating and coordinating available services.
• Performs other duties as assigned.
Education and/or Experience
High school diploma or equivalent supplemented by two (2) years of college in social work, social services or related field. Bachelor’s degree preferred. Three (3) years’ of increasingly responsible experience in project planning, and social services delivery with families and persons who are elderly and/or disabled. Experience with tax credit and other affordable housing finance products. An equivalent combination of education and experience may be considered.



Job ID
Job Title
Relocation Specialist
Start Date
Application Deadline
Salary Range
no minimum salary specified - no maximum salary specified
Job Major Category
Job Posting
Job Location
High Point, NC

Contact Information

Matthews, Rachael
Phone Number
(336) 878-2312
Best Method of Contact