: Euclid Technology Housing Stabilization Training Coordinator - Program Coordinator III

Job Details


Official Title: Program Coordinator III

Functional Title: Housing Stabilization Training Coordinator

Primary Location: United States-Massachusetts-Boston-100 Cambridge Street

Job: Administrative Services

Agency: Department of Housing & Community Development

Schedule: Full-time

Shift: Day

Job Posting: May 23, 2019, 11:21:52 AM

Number of Openings: 1

Salary: $62,530.26 - $90,570.48 Yearly

Bargaining Unit: 06-NAGE - Professional Admin.

Confidential: No

The Housing Stabilization Training Coordinator meets the operational and organizational needs of the Division of Housing Stabilization (DHS) and its employees by coordinating and implementing training programs that improve staff and stakeholder skills to attain Division goals. Additionally, the incumbent delivers and facilitates comprehensive training content to DHS employees, service providers and other state entities to support the Divisions’ efforts in serving low-income households and individuals and families experiencing homelessness.  This position consults with other technical and professional personnel and managers on the planning and implementation of training programs.

DUTIES AND RESPONSIBILITIES (these duties are a general summary and not all inclusive):

  1. Designs, develops, and delivers training.
  2. Develops and provides training curricula for DHS staff and providers.
  3. Consults with subject matters experts and DHS managers on the planning and implementation of training programs.
  4. Evaluates the instructional or training needs of the DHS staff and stakeholders through the review of current training curricula and recommends changes as appropriate.
  5. Utilizes current technology to enhance training delivery experience, such as creating on-line-training modules, videos, use of social media platforms, etc.
  6. Makes recommendations to the DHS Associate Director on training priorities.
  7. Analyzes data from training and Divisional needs assessments through the preparation of written reports.
  8. Monitors and evaluates training activities and determines the programs’ effectiveness by collaborating with and soliciting feedback from DHS managers, providers and other stakeholders.
  9. Identifies, coordinates and facilitates classroom and online training across the Commonwealth to multiple stakeholders, including other state agencies.
  10. Develops, assembles, updates and distributes job aids and training manuals.
  11. Performs related work such as reviewing professional literature; attending conferences and workshops.
  12. Design a Train-the-Trainer program to expand delivery of training activities.
  13. Other duties as assigned.


  1. Excellent oral and written communication skills.
  2. Technically savvy with the ability to learn new programs quickly.
  3. Attention to detail.
  4. Travel throughout the Commonwealth will be required. Employees must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state and applicant must have his/her own form of transportation.
  5. Experience in program analysis, program management, program coordination, and/or program planning.
  6. At least intermediate proficiency utilizing Microsoft Word, Excel, PowerPoint and Access.
  7. Knowledge of Department’s Emergency Assistance (EA) program and rules and regulations.
  8. Strong organizational skills, time management skills, experience handling multiple responsibilities and meeting various deadlines.
  9. Ability to coordinate the efforts of others in accomplishing assigned work objectives.
  10. Ability to establish and maintain effective working relationships.
  11. Knowledge of planning and assessment methodologies.
  12. Knowledge of training principles and practices.
  13. Ability to present facts and recommendations effectively in oral and written form.
  14. Ability to work independently and collaboratively.
  15. Skilled in problem solving, consensus building, conflict resolution and team building.


The Department of Housing and Community Development (DHCD) is within the Housing and Economic Development Secretariat and its work touches the lives of all Massachusetts residents.  DHCD's mission is to strengthen cities, towns and neighborhoods to enhance the quality of life of Massachusetts residents by providing leadership, professional assistance and financial resources to promote safe, decent, affordable housing opportunities, economic vitality of communities and sound municipal management.


Please upload resume and cover letter.

Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division’s Recruiting Guidelines.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.


First consideration will be given to those applicants that apply within the first 14 days (by 06/06/19).

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.


I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Nancy DePaul - 617-573-1100


Create profile and apply online at https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=190004DK


Job ID
Job Title
Housing Stabilization Training Coordinator - Program Coordinator III
Application Deadline
Salary Range
$62530.26 - $90570.48
Job Major Category
Job Posting
Job Location
Boston, MA

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