: Euclid Technology Relocation Manager

Job Details

Description

SUMMARY

The Relocation Manager is an oversight and management role responsible for the planning, managing and directing of all aspects of the relocation process to include temporary and permanent relocation of public housing residents, as a result of comprehensive modernization activities, including construction, rehabilitation, and demolition. 

This position is responsible for ensuring that the Glendower Group, Inc complies with HUD Handbook 1378, and where applicable, the Federal Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as amended. 

The Relocation Manager needs to apply a care-taking approach to elderly and/or disabled residents who may be experiencing mental or physical distress related to relocation.  Assist older adults and their families with the emotional and physical aspects of the relocation.

The incumbent supervises a Relocation Coordinator.

ESSENTIAL DUTIES

  1. Develops a resident relocation agreement that coincides with the company’s relocation plan and develops an overall move plan.
  2. Manages the Relocation process for the entire moving process and works closely with the Relocation Coordinator (“RC”) to ensure that any problems are dealt with efficiently and the process is tailored for the resident’s convenience. 
  3. Manages the organization and together with the RC facilitates resident meetings to inform residents of status of projects to minimize the chaos and stress associated with moving by addressing all aspects of the move process.
  4. Meets with residents individually to explain relocation options and facilitate their timely relocation with a minimum of disruption to their daily activities when needed.
  5. Manages the delivery of special services and social services on a case-by-case basis.
  6. Facilitates relocation goals and manages the relocation process to concur with construction schedule and adhere to any time and cost constraints and ensures RC does also.
  7. Reviews all notices required by applicable laws and regulations.
  8. Manages the coordination with other departments to facilitate relocation process. 
  9. Ensures the development and implementation of a computerized reporting system to timely advise other departments of relocation activities.
  10. Handles diverse, unusual complex, sensitive, and volatile situations.
  11. Consistent exercise of independent judgment and discretion in matters of significance.
  12. Manages and guides staff and provides leadership in integrated project teams.
  13. Oversees program policies and company operations to include strategic planning, economic development, and service delivery. 
  14. Applies knowledge of processes, programmatic and operational controls, personnel management, and budgetary controls.  Applies knowledge of program evaluation, analysis, and strategic planning.
  15. Oversees the management and strategic planning for program functions.
  16. Provides weekly and monthly reports related to all aspects of the relocation process.
  17. Responsible for the review of all relocation agreements to ensure accurate completion.
  18. Assists residents in preparing for relocation.
  19. Attends Vacancy and other weekly and monthly meetings as required.
  20. Performs all other related duties as assigned.

 

EDUCATION AND EXPERIENCE

A Bachelors degree with a concentration in social service, or

5 to 7 years of professional experience in a health or social service organization with delivery of service responsibility, or

Professional experience demonstrating the skills and abilities necessary to perform the essential duties of the position.

 

SKILLS AND ABILITIESA valid State of Connecticut Driver’s License is an essential qualification, as the incumbent will frequently drive from office to resident community.  Knowledge of principles, practices, and regulations of federal and state assisted housing programs, as well as various state social service programs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Effective communication skills, particularly with persons of different cultural and ethnic backgrounds.

Bilingual is a preference.

Knowledge of using computer software including Microsoft Word, Excel and database management.

Strong inter-personal skills are required, as incumbent serves as liaison for variety of residents, Authority executives and State and Federal officials.

PHYSICAL DEMANDS

This position requires the incumbent to frequently enter and exit a vehicle, climb stairs, and carry case-related paperwork.  Although not necessarily a physically demanding job, the incumbent must possess an energetic and reassuring demeanor at all times, in order to facilitate the residents under-going relocation.

 

APPLICATION AND SUBMISSION

THE GLENDOWER GROUP RESERVES THE RIGHT TO CONSIDER APPLICATIONS AND RESUMES UPON RECEIPT AND MAKE EMPLOYMENT DECISIONS ACCORDINGLY UNTIL ALL POSITIONS ARE FILLED.

All applications and resumes must be in the Human Resources Office on or before July 19, 2019

Resume submission without applications to HANH at 360 Orange Street, New Haven, CT 06511, Fax number (203) 497-8202, e-mail to jobs@newhavenhousing.org. Job descriptions & Applications may be obtained at, www.elmcitycommunities.org. The Housing Authority accepts applications only for positions it is trying to fill.  If an applicant requires further information, please call the HR Office at (203) 498-8800 Ext. 1022, or TDD number (203) 497-8434, between the hours of 9:00 - 5:00 p.m. weekdays.  Disabled are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER M/F/V

Job ID
1825
Job Title
Relocation Manager
Application Deadline
07/19/2019
Salary Range
$62089.00 - $80717.00
Job Major Category
Job Posting
Job Location
New Haven, CT
Website
elmcitycommunities.org 

Contact Information

Name
Foreman, Juathena
Phone Number
(203) 498-8800
Email
jforeman@newhavenhousing.org 
Best Method of Contact
EMAIL