: Euclid Technology FSS COORDINATOR

Job Details



Manages caseload of Family Self-Sufficiency (FSS) program participants and Housing Choice Voucher (HCV) clients; serves as liaison and conduit to community resources; conducts outreach to maintain participant levels; assesses participants' progress and reports on program status. Bachelor's degree in Sociology, Business Administration, or related field from an accredited college or university preferred. Manages general HCV caseload as assigned. Must be proficient in Windows operating system as Microsoft Office software including Word and Excel, and able to operate internet applications and email as well as external vendors' and applicable proprietary software programs including Yardi and/or HAB software. Three years experience, preferably in a self-sufficiency or similar type program, required. Competitive salary and excellent benefits.

ESSENTIAL FUNCTIONS : include, but are not limited to:

  • Recruit and enroll program participants for the Agency’s Family Self-Sufficiency (FSS) programs.
  • Perform social service needs assessments for participants through interviews and individualized action plans.
  • Provide coordination of goal-setting activities for participants both at enrollment and on an annual basis.
  • Identify and refer participants to community agencies and resources, which will provide services to meet assessed needs.
  • Complete the entire recertification process for participants (annuals, interims) for the Family Self-Sufficiency program participants.
  • Monitor participant’s escrow monthly.
  • Develop and maintain good working relationships with health, welfare, and social agencies as well as job developers as potential resources for participants.
  • Perform basic administrative tasks related to the job (i.e.: computerized tracking systems, statistical reports, case recordings, and other related information).
  • Create various marketing tools including brochures, monthly newsletters, and flyers to recruit, and later to connect services to participants.
  • Develop partnerships with social services to providers to ensure participants/residents are provided linkages to receive these services.
  • Schedule events for the participants that would assist in moving them toward economic self-sufficiency such as budgeting classes, credit repair and available educational opportunities.
  • Participate in departmental activities that support the goal of self-sufficiency.
  • Learn and maintain knowledge of the family self-sufficiency policies and procedures.
  • Perform additional duties as assigned.


Job ID
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Salary Range
no minimum salary specified - no maximum salary specified
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Job Posting
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Contact Information

Robinson, Avis
Phone Number
(336) 249-8936
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